For physiotherapists, dentists, doctors and busy business owners

You work.
Belrust answers.

Belrust answers every call and books appointments straight into your own calendar. Every day you get a clear list of what you must do. In Dutch, French, English and German, and it switches by itself when the caller changes language. 24 hours a day.

  • Works in your own calendar
  • Always says it is an AI
  • Cancel any month
Call in progress · 10:42Physio practice (example)

Caller: Good morning, my back has been hurting since yesterday. Could I come in this week?

Belrust: Certainly. I have Thursday at 9:30 or Friday at 2 pm. Which suits you best?

Caller: Thursday is perfect.

Added to your own calendar

Thu 9:30 · New patient

Confirmation sent by text

In tonight's briefing

3 things you must do

Via WhatsApp at 6 pm

Example call. Names and times are made up.

Every missed call is a missed patient or client.

You can't pick up

During a treatment, a meeting or on the road, the phone just keeps ringing.

They call the next one

People who get no answer rarely leave a message. They simply call the next practice or business.

Calling back takes hours

Listening to voicemails, calling back, taking notes, booking. Every day again, when you are already tired.

Who it's for

For people whose time is worth more than a ringing phone.

Belrust is made for care providers and business owners who get calls all day, but can't pick up while they work.

Physiotherapists

Your hands are busy. The phone isn't.

  • Books a whole series of sessions in one call
  • Reschedules and cancels, and fills free slots again
  • Asks whether the patient has a prescription

Typical call"My doctor prescribed 9 sessions. When can I start?"

Dentists

Your assistant has enough to do already.

  • Books check-ups and cleanings
  • Someone wants to come in today? Belrust offers the urgent slots you keep free
  • Reminds patients of their appointment

Typical call"A piece of my tooth broke off. Can I come in today?"

Doctors and specialists

Consultations without interruptions.

  • Books consultations and follow-ups
  • Takes down questions for the doctor, such as a repeat prescription
  • Emergency? Always straight to 112 or the on-call service

Typical call"Could the doctor renew my prescription? I've almost run out of pills."

Business owners

You decide who gets through.

  • Important clients put straight through
  • Sales calls and spam politely turned away
  • Appointments straight into your own calendar, in 4 languages

Typical call"Is he available? It's about last week's quote."

Is Belrust right for you?

  • You get about 15 calls a day or more
  • You often can't pick up while you work
  • A missed call means a missed appointment or client
  • You don't want to spend your evenings calling back

Fewer than 5 calls a day? Then Belrust is probably more than you need. We will tell you that honestly in the demo, too.

Another business with lots of calls, such as a law firm or an estate agency? Feel free to request a demo.

How it works

Three steps. You only do one.

1

You forward your calls

You keep your own number. If you don't pick up, or don't want to be disturbed, Belrust takes over.

2

Belrust answers

Friendly and calm, in the caller's language. Books, reschedules and cancels appointments in your own calendar. Important caller? Belrust puts them straight through.

3

You get the overview

Every call written out, plus your must-do list. Morning and evening, via WhatsApp or email.

Connected to your own calendar

One calendar. Yours.

Belrust works directly in the calendar you already use, on your phone and your computer. No second calendar, no copying, no switching.

  • Both ways, instantly. What Belrust books appears in your calendar right away. What you add yourself, Belrust sees right away. So it never double-books.
  • Private stays private. For your private appointments, Belrust only sees that you are busy, not what they are.
  • Your rules. Length per type of appointment, breaks, time between appointments, never after 6 pm. Belrust sticks to them.
  • Several calendars. Practice and private together, or one calendar per team member.

Works with Google Calendar, Outlook and Microsoft 365 and Apple Calendar (iCloud). Do you book in the online calendar of your practice software? Then we check in the demo whether we can connect to it directly.

Your calendar · Thursday

Example with made-up data
  1. BusyPrivate · Belrust only sees: busy
  2. Sarah V. · New patientBooked by Belrust at 10:42
  3. Lunch breakYour rule: never book anything here
  4. Mr Claes · Follow-upMoved by Belrust, at Mr Claes's request
  5. FreeBelrust can offer this slot

Your own Belrust app

Everything on one screen. On your phone too.

Every client gets their own link. There you see who called, what they asked, what is booked and what you still need to do.

  • Tasks with priorities: urgent, today, this week
  • Search all calls, with recordings
  • Your own calendar, updated live

Thursday

Example with made-up data

Must do

URGENTCall Mrs Janssens backAsked to be called back today
TODAYEmail certificate to Mr ClaesFor his employer
THIS WEEKReview supplier quoteCalled back at 3:10 pm

Calls today

Sarah V. · new appointment Thu 9:30
Mrs Janssens · call back today
Salesperson · politely turned away
Supplier · quote, this week

Features

Everything a top receptionist does. Day and night.

Always answers

24 hours a day, even when several people call at once.

Switches language by itself

Dutch, French, English or German. If the caller switches halfway through, Belrust follows right away.

Books into your own calendar

Straight into Google Calendar, Outlook or Apple Calendar. You never have to switch calendars.

Reminds and follows up

A call or text the day before the appointment. No-show? Belrust offers a new time.

Knows your regulars

Recognises callers and remembers what the last call was about.

VIPs put straight through

With a one-line briefing, so you know who is calling before you pick up.

Screens out sales calls and spam

Politely turned away, without disturbing you.

Every call written out

With a recording and a three-line summary. Recording off? Then just the summary.

Your must-do list

Tasks with priorities, ready to tick off.

Morning and evening briefing

What came in, what is booked and what still needs doing. Via WhatsApp or email, without medical details.

An alert for what you call urgent

You decide what counts as urgent. Then you know within a minute.

We do everything

Tailored setup, better every week based on the calls you share with us, and a monthly report.

Plans

Choose how much peace you want.

Every plan has all the core features and works in your own calendar. No commitment: cancel any month.

Privé

For 1 business owner or care provider

Custom price

You get your price in your free demo

  • 2,000 minutes a month
  • 3 calls at once · 2 users
  • All core features
  • 4 languages, switches by itself during the call
  • Connected to your own calendar
  • Patient data stored encrypted
  • Reminders and no-show follow-up
  • Email support, within 24 hours
  • Strategy call every quarter
Request a demo
Recommended for practices

Praktijk

For a team of 2 to 6 people

Custom price

You get your price in your free demo

  • 5,000 minutes a month
  • 10 calls at once · 10 users
  • Everything in Privé, plus:
  • The same AI on WhatsApp and on your website
  • Bilingual greeting, e.g. Dutch and French
  • Calendar and tasks per team member
  • 1 connection to your practice software
  • Personal account manager, reply within 4 hours
  • Strategy call every month
Request a demo

Elite

For group practices and anyone with many lines

Custom price

You get your price in your free demo

  • 10,000 minutes a month
  • 20 calls at once · unlimited users
  • Everything in Praktijk, plus:
  • Your own custom voice (with consent)
  • Outbound campaigns to your own patients and clients, e.g. annual check-up
  • Unlimited connections
  • 7-day support, reply within 1 hour
  • Live within 7 working days
Request a demo

Need extra minutes? That is always possible. Pay yearly in advance: 2 months free. Live within 10 working days, or your first month is free.

Legally compliant

Within the rules. Including the government's.

An AI that answers calls for a practice has to meet strict European and Belgian rules. This is what Belrust does to meet them.

AI Act · since 2 Aug 2026

Always honest that it is an AI

At the start of every call, Belrust says it is an AI assistant. Anyone who prefers to speak to a person can always ask for that.

Privacy law (GDPR)

You stay the owner of the data

We only process data on your behalf, under a data processing agreement. We choose AI services that do not keep the call or train on it, and within the EU where possible. Which services they are and where your data is stored is set out in your agreement.

Health data

As little as possible, well protected

Summaries and recordings are stored encrypted and only your practice has access to them. You choose how long they are kept. Your calendar and briefing contain no medical details.

Call recording

Callers know they are being recorded

At the start, Belrust says the call is recorded and written out. Prefer no recordings? Then Belrust only keeps the summary.

Medical devices

No diagnosis, no medical advice

Belrust never assesses symptoms. That keeps it a front-desk tool, not a medical device that needs separate approval. Emergency? Straight to 112 or the on-call service.

AI literacy

Your team gets a briefing

Your team knows how the AI works and where its limits are. We explain it, with a short training. Outbound calls only go to your own patients and clients, respecting the Belgian Do Not Call list.

We provide the paperwork

  • Data processing agreement, ready to sign
  • Text for your privacy notice and your website
  • A pre-filled risk assessment (DPIA) that you complete with us
  • The greeting callers hear, with the AI and recording notice

Questions from your professional association or your data protection officer? We answer them in writing.

Questions

What exactly is Belrust?

Belrust is a Belgian AI phone assistant for physiotherapists, dentists, GPs and busy business owners. Belrust answers the phone when you are busy, books appointments in your own calendar, answers routine questions and puts everything else as a task in an app. Belrust always says it is an AI and never gives medical advice. It is a service of Tenlingo from Hasselt, Belgium. More in our guide to AI phone assistants.

Does Belrust work with my own calendar?

Yes. Belrust books straight into Google Calendar, Outlook and Microsoft 365 or Apple Calendar (iCloud). So you never have to switch calendars. Do you book in the online calendar of your practice software? Then we check in the demo whether we can connect to it directly. That is included in Praktijk and Elite.

Can Belrust see my private appointments?

No. In your private calendar, Belrust only sees whether you are free or busy. It does not see what the appointments are.

Do callers know it is an AI?

Yes. Belrust always says so at the start of the call. That is honest, and since 2 August 2026 it is a legal requirement. Anyone who prefers a person can leave a call-back request or be put through.

Can a medical practice use Belrust?

Yes. Belrust does the work of a front desk: booking appointments and taking down questions. It does not assess symptoms and never gives medical advice. At the start you get the data processing agreement, the text for your privacy notice and a pre-filled risk assessment (DPIA).

Who can see my patients' data?

Only you and your team. The AI hears the call so it can answer. We choose AI services that do not keep the call or train on it; which ones is set out in your data processing agreement. What Belrust stores is encrypted and only your practice has access to it. Your calendar and your WhatsApp or email briefing contain no medical details.

What if someone calls with an emergency?

Belrust refers them straight to 112 or the on-call service. On top of that, you decide what you consider urgent, for example "wants to be called back today". Then you get an alert within a minute.

What if the caller switches language?

Then Belrust switches too, even in the middle of the call. It recognises Dutch, French, English and German by itself and answers in the same language. Before you go live, we test this with real test calls in every language, including Flemish accents.

Do I need a new number?

No. You keep your own number and forward calls when you don't pick up, or always. We help you set it up.

How quickly is it ready?

Within 10 working days, or 7 with Elite. If we don't make it, your first month is free.

Can I stop whenever I want?

Yes, any month. You pay the setup once: that is the work of tailoring everything to your practice.

Hear your own Belrust, free.

Within 48 hours you can call a demo with your opening hours, your services and your way of working. No commitment.

We only use your details to build your demo and to contact you. Read our privacy policy.